We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are delighted to have received a Gold Trusted Merchant Award from Feefo in 2014, 2015, 2016, 2017 and 2018.
3 The Brittons - October 2018
Service rating: “Fantastic range of properties, straight forward and efficient to book with.”
Product rating: “Lovely, comfortable bungalow, thoughtfully renovated to a high standard. Situated in a pleasant, quiet location but with easy walking access to all of Braunton's amenities. A bonus is the pleasant, private, sheltered garden. Highly recommended!”
Waves - October 2018
Service rating: “Easy booking via the Marsdens Devon Cottages with clear directions to the property send prior to stay.”
Product rating: “A well situated, well equipped, spacious and comfortable holiday home.”
Chestnut Cottage - October 2018
Service rating: “Easy to book”
Product rating: “A delightful cottage with sunny terrace. Some extra feature which made it very homely and not at all like a holiday let. A friendly village with very good local inn.”
Corona - October 2018
Service rating: “Marsdens were very professional and the description of the property delivered everything we needed and more”
Product rating: “Perfect property, very clean all new modern furniture and a view to die for amazing highly recommend the Corona to anyone.”
Whimbrels - October 2018
Service rating: “The best company in the South West for ANY holiday accomadation, booked for 2019 as we left.”
Product rating: “OUTSTANDING in all aspects, ideal for a family or celebration”