We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are delighted to have received a Gold Trusted Merchant Award from Feefo in 2014, 2015, 2016, 2017 and 2018.
Kentisbury - June 2018
Service rating: “Marsdens Devon Cottages were very easy to book with, helpful over the phone in making a late booking and give a friendly service.”
Product rating: “A Lovely property in a beautiful area.”
The Garden Suite - June 2018
Service rating: “Marsdens provided the service and standards I look for”
Product rating: “The property has style and character in abundance in an excellent central location .”
Number 17 - June 2018
Service rating: “I found Marsden holidays are very profesional excellent service”
Product rating: “The cottage which we booked was wonderful 5 star property everything you need was there definitely at hand we will be returning next year.”
Lyndale - June 2018
Service rating: “We booked the holiday at quite short notice and found Marsdens Devon Cottages very easy to book with.”
Product rating: “Good property only 5 minutes to the local shop and dog friendly beach.”