We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are delighted to have received a Gold Trusted Merchant Award from Feefo in 2014, 2015, 2016, 2017 and 2018.
Whimbrels - September 2017
Service rating: “Having dealt with Mardens Cottages on previous occasions I can only speak highly of the professional and friendly service I have always received. I would have no hesitation in recommending their services to anyone.”
Product rating: “Whimbrels House is a first class rental with magnificent views and location.”
Threshing Barn - September 2017
Service rating: “I received excellent service from booking to arriving home. I would not hesitate to book through you again. ”
Product rating: “We loved the cottage and would happily recommend to family and friends. ”