High quality self-catering cottages in Devon & Exmoor

VisitEngland Grading - Grading our holiday cottages so you can expect the best

Wherever you see one of our holiday cottages – whether that’s here on our website or in our brochure, you’ll notice that each and every one has a star rating*. This is given to the holiday cottage, house, or apartment by our own VisitEngland assessor who looks at everything from cleanliness to facilities, décor, space and services.

The star rating is important to us because it reassures you that any holiday cottage you book will live up to – and exceed – your expectations. It’s an independent assessment of quality that all our owners are proud to display and that we, as Quality Assured Agents, regard as a measure of the hard work we put in, whatever the star rating. To take part in the star rating scheme each property must first meet a list of minimum requirements to even be considered for a star rating.

If they don’t, we won’t take them on. The requirements include a high standard of cleanliness, clear pricing and booking, local information, a level of comfort, colour TV (at no extra charge) and essential kitchen equipment. View the VisitEngland Standards pdf. If you would like to find out more about booking one of our Devon cottages, visit our booking conditions page.

One star

Simple accommodation that is safe and clean but that may not be self-contained, with all equipment fit for purpose and beds of a standard size.

Two star

Self-contained with good overall quality of décor and furnishings and fixtures. Space maybe limited. One bathroom for up to eight guests.

Three star

Décor and furnishings co-ordinated and practical, more spacious with greater levels of comfort and freedom of movement. Controlled heating, wider range of appliances, vacuum, microwave, beds with clean linen and extra bath or shower and WC for more than six guests.

Four star

Comfortable accommodation decorated to a high standard, with quality furnishings and furniture, beds and floorings, Towels provided and clean linen made up on arrival, as well as washing machine and additional appliances. Additional WC if more than six guests.

Five star

Excellent quality accommodation, best of its type. High spec in all areas and attention to detail in all areas including external areas. All beds to be full size and full range of appliances including freezer, washing machine and dishwasher.

Gold Award

These are the highest level of quality within their star rating.