What our homeowners say about us
For over 40 years, Marsdens Devon Cottages has been successfully letting holiday cottages and apartments throughout North Devon and Exmoor. Our local team here in Braunton always strives to ensure we provide a professional and friendly service to both our owners and customers alike.
In a recent survey sent out to all our homeowners, we can proudly report that 96% would recommend Marsdens Devon Cottages to their friends and family if they have their own holiday cottage to let and 98% rate our service as Excellent, Very Good or Good.
Over 80% of our home owners have been with us for over two years while one third have rented their holiday homes with us for over 10 years! We're very proud of that.
Here is just a small selection of some recent feedback from a few of our homeowners:
“We’ve always had a good association with Marsdens and would totally recommend them to anyone who is thinking of letting their property as a holiday home. We are thrilled with the number of bookings that we have achieved with Hazelmere this year – even though it has not yet been on the letting market for 12 months. We have always found that Marsdens Devon Cottages provide an excellent service handling our bookings and the associated paperwork. Our payments are always received on time. It’s been totally stress free. And this is really important for us as we are away so much and can’t always be so ‘hands-on’. The team is always willing to go that extra mile for both homeowners and guests.”
“For a number of years, we stayed in rented cottages in Croyde with family and friends. During these holidays, we found Marsdens Devon Cottages to be the best,” said Lynda. “When it came to choosing a letting agency for Hillside, Marsdens was the natural decision. We didn’t consider anyone else. In getting our property ready for market, the team at Marsdens were always helpful and gave us their experience and guidance which we followed. They are a great team and are very easy to work with. And above all, they understand that we want Hillside to be special and are interested in what we are trying to
Seablue Loft, Woolacombe
"I just wanted to say a huge thank you. I am bowled over by the response we have got so far. Thank you for all your help, advice and responding to the million and one emails that I have sent. We are so glad we joined Marsdens for our new venture".
The Reeds, Croyde
“The team at Marsdens are always professional and very knowledgeable of the local area. They are always friendly, helpful and willing to go the extra mile for both their guests and owners. The VistEngland scheme not only helps our visitors understand the quality they should expect from a property, but as owners it helps us to keep on track and get it right for our guests. We’ve found our guests really appreciate the fact we keep reinvesting in our properties and they keep coming back.”
Rob and Sarah Tucker
Wisteria Cottage, Torrington
“The Marsdens team is very knowledgeable of the local area. I was impressed by the fact that all the staff live locally and many have been with the company for a number of years. I feel that their knowledge of the properties themselves and the holiday cottage market is one of Marsden’s unique selling points. In all my dealings with Marsdens, I have always
found the team to be professional, friendly and helpful, always willing to go the extra mile for both their guests and owners.”