Contact Us

Thank you for your interest in Marsdens Devon Cottages. Please see all our contact details for your convenience. Feel free to use any of these methods to get in touch!

Why having a local office is good for your holiday…

Our office is in Braunton — right in the middle of the region where we let our cottages. We are just a short drive from a large percentage of our properties which means we can be on site very quickly if you have problems at your holiday cottage. We have maintenance teams nearby who can respond to your needs very quickly too and we know them personally, so we know they will do a good job. That’s something you won’t get with a national agency with offices that are hundreds of miles from where you are taking your holiday.

Being local also means we inspect all our properties personally, so whenever you call us for advice or recommendations, there will be someone in the office who can help you – even if you want to know if the garden is properly dog-proofed or how easy it is to walk to the beach! The thing to remember is that we visit every site ourselves. So if you want a personal recommendation, just ask. Who else can do that for you?

As with many other holiday operators, we are currently receiving an extremely high number of phone calls and emails. Whilst we are doing our very best to answer as many of these as quickly as we can, it does mean that we are unfortunately unable to deal with any direct queries as quickly as we would like. Therefore, please can we ask that you don't try to contact us unless it is necessary. Here is a link to our frequently asked questions, which should be of help to you.

The easiest and quickest way to get the answers that you are looking for is to get in touch with our customer support team. Either start an online livechat with a member of our team or leave us a message and we will get back to you.

Get in touch

We'd love to hear from you! Our advice is free and without obligation, take a look at our online letting information and please do get in touch to talk to one of our property experts.

View our property letting information

Make your enquiry

Through your owner account you can already do things such as amending and placing owner bookings and viewing your statements and other documents we send you.

If you would like to send a message to one of the Homeowner Team, please fill out the form below and we will get back to you.

If you would like to send us a message, please fill out the form below and will get back to you.

Select here if you would still like to make an enquiry

If you have a booking affected by Lockdown and/or Firebreak restrictions, you are able to quickly and easily amend your booking in your customer account without needing to speak to a member of our team. 

Any customers unable to take their booked holidays due to Covid-related legal restrictions have the following options:

  • Transfer your holiday to new dates, free of charge.
  • Get a credit voucher for the amount previously paid for your booking, to spend on any Original Cottages break, to take place before the end of 2022.

Further, to the above, you would also be entitled to cancel your booking and receive a refund of the amount already paid for the holiday.






2 The Square, Braunton, Devon, EX33 2JB

Office phone:

01271 813777

Office Opening Hours:

Mon-Fri: 10.00-16.00
Sat: closed temporarily
Sun: closed